![]() All people want to be given options rather than threats.All people want to be informed as to why they are being asked or ordered to do something.All people want to be asked, rather than told to do something.All people want to be treated with dignity and respect.Is there anything I can say or do at this time to earn your cooperation? I’d like to think there is.įive universal truths of human interaction:.You are feeling X because of Y, is that correct?. ![]() Motivate by raising expectations, raise expectations through praise.The angry man will defeat himself in battle as well as in life.If you have trouble communicating with people it’s because you are thinking about yourself instead of about them.Repetition shows weakness, flexibility shows strength.If you can’t empathize with people you don’t stand a chance of getting them to listen to you.If your antagonist can upset you, he owns you at some level.A person’s mind cannot be expanded unless he or she is motivated. ![]() The goal of education is to expand the mind.See the person the way he sees himself. ![]()
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